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Are Your Firm’s KPIs Driving High Performance?
Transformation Area:
Field of Study:
CPE Credits
1 Hour(s) - CPE Credit(s)
Duration
1 Hour(s)
Prerequisite(s)
None.
Level
Basic
Content Type
Group Internet Based
Description
Everyone’s telling us that we need to move away from billable hours to measure performance, but what metrics should be used instead? Join us for a session where we’ll discuss some of the key metrics that firms should be tracking to evaluate staff, practice area, partner, and firm-wide performance. We’ll also discuss why the shift to these metrics is critical when adopting automation, outsourcing, and fixed/value pricing.
Objectives
- Define commonly used KPIs in accounting firms
- Describe issues with commonly used KPIs
- Describe how an investor’s mindset can be used to evaluate a firm’s performance
Intended Audience
Managing Partners, Accounting Firm Leaders.

















